Product information & policies

WAX MELT SAFETY

Instructions -

  • Remove all packaging and place melt in the well of your burner.
  • Use with an unscented, 4 hour tealight.
  • Keep out of reach of children & pets.
  • Keep out of draughts.
  • Do not move when lit.
  • Never leave a burning candle unattended.

RETURNS & REFUND POLICY

In the unlikely event that you are unhappy with a product you've received, we will be happy to refund the cost of that item, following the item being returned to us in perfect condition. Please note, we can not cover the cost of any return shipping charges, unless the item you received was damaged or faulty. 

Please don't hesitate to contact us directly to discuss any product concerns you may have, we are always happy to work with our customers to resolve issues.


SHIPPING INFORMATION

Each of our products are individually handcrafted by us,  so we would make customers aware to allow for 3-5 working days for their product to be made. Should we have pre-made stocks of the desired product we will be able to ship much quicker.  After this, standard shipping times apply.